Now Assist for Creator

Build custom apps fast, enhance developer and business expert productivity

Getting started with Now Assist for Creator

The generative AI skills in Now Assist for Creator revolutionize the ServiceNow development experience by enhancing productivity and efficiency. Leveraging app, playbook, flow, and code generation capabilities, Now Assist for Creator significantly reduces app development time, improves collaboration, and creates seamless coding experiences.

Now Assist for Creator welcome guide

Are you ready to start your Now Assist for Creator journey? This guide gives you valuable information you can share with your team, including proven guidance and links to key resources.

Skill and prompting guides

Learn about how to activate and get the most out of each Now Assist for Creator AI skill. Learn prompting tips and tricks to maximize time savings and increase the quality and accuracy of generated content.

Getting Started

What is Generative AI?

Now Assist for Creator overview video

Read the Data Sheet

Application generation - quick start and prompting guide

Dive Deeper

Now Assist for Creator product documentation

Now Assist for Creator Implementation Bootcamp

Code generation prompting guide (sign-in required)

Activity in Now Assist for Creator

Ask a Question

Question status: Question status:

Sorted by:

Featured What's New in Now Assist for Creator: Australia GA Release (May 2026 Store Release)

What's New in Now Assist for Creator: Australia GA Release (May 2026 Store Release) Test Agent, in-app agents, MCP client, semantic search, and a wider Build Agent footprint across the platform. Table of contents OverviewThe road to Australi...

Article

Featured Build Agent in ServiceNow: Getting Started Guide - Australia GA

Build Agent in ServiceNow: a practical guide to getting started A working reference for the Australia GA release, covering Build Agent end to end across ServiceNow Studio and the IDE. With the Australia release now generally available, Build A...

Article

Featured The fastest way to learn Build Agent prompting? Ask Build Agent.

Three prompts. That's all it takes to go from "I don't know how to start" to a structured prompting guide for any metadata type Build Agent supports. The blank chat box is the new blank page. You open Build Agent in Studio, the cursor blinks...

Article

Featured What's New in Now Assist for Creator: Australia Early Access (April Store Release)

What's New in Now Assist for Creator: April 2026 Store Release Zurich Support, New Metadata Coverage, Search Enhancements, and a New AI Agent Table of Contents Build Agent: Now Supported on ZurichNew Metadata CoverageSearch EnhancementsIn...

Article

Featured What's New in Now Assist for Creator: Australia Early Access (March Store Release )

What's New in Now Assist for Creator: Australia Early Access Release Table of Contents OverviewBuild Agent in ServiceNow StudioUpdated AI ModelsGlobal Scope and App SupportBuild Agent Goes Platform NativeAdditional Agent and Skill UpdatesGetting ...

Article

How to send email when sla is about to breach in 48 hours

HiI have requirement in Request item when SLA is about to breach at on 48 hours a email to send to assignment How to achieve with flowCan anyone please help out Thanks in advance

Question

How to Triger event to send email Notfiction when SLA In request item is about to breach in 48 hours

HiI have A requirement Send notification to Assignment group in "Request Item" when SLA is about to breach in next 48 hours I created by using flow but its not firing event Thanks in advance

Question

Created By value in Assignment Groups created via RITM

I have a requirement where I need to set the 'created by' field in sys_user_group table to the requestor of the group or the manager of the groupCurrent Scenario : When the assignment group is created via AGCM catalog item, new record gets created in...

Question

Now Assist Skill kit throwing error

Hi Everyone, I'm trying to customize Incident summarization but the issue is even without making any changes once I cloned the skill, when I tried to test it its responding with errorAlso the issue happens only in Sandbox instance, its working fine i...

Question

AI agent for assigning assignment group

Hi all,Is anyone using an AI agent or agentic workflow in ServiceNow to dynamically determine and assign the Assignment Group?Looking specifically beyond Predictive Intelligence—interested in agent-driven or autonomous workflow approaches.Thanks!

Question

Recommended ServiceNow AI related courses to become a master?

Hi All,I am new to ServiceNow AI related courses on the ServiceNow university Recommended ServiceNow AI related courses to become a master?I have seen lot of courses and confused what to start firstthe AI experts can share the list of courses to to b...

Question

I Rebuilt My Build Agent App - This Time with the SDK 4.6 and Cursor

Last year I built an app entirely through ServiceNow’s Build Agent; this year I rebuilt it using the latest SDK and Cursor as my AI-driven workflow partner. The following is related to the lastest release of the ServiceNow SDK and the Build anywhere...

Question

Resolved! Apresentação

Olá para todos!! Me chamo Joice, sou natural de Salvador Bahia, Brasil! Iniciei essa jornada de estudar a plataforma Sevicenow afim de aprender um profissão nova. Vamos que vamos!

Question

Now Assist Q&A Genius Results

I have a requirement to enable Now Assist Q&A Genius Results. I followed the documentation below; however, I did not see an answer generated by Now Assist in the form of an actionable cardDocumentation link: https://www.servicenow.com/docs/r/xanadu/p...

Question

What's New in Now Assist for Creator: Australia GA Release (May 2026 Store Release)

Article

What's new in May for Build Agent?

Build Agent has a new skill: in-app agents. Point it at any custom application in ServiceNow Studio/IDE and it reads your app's metadata, data, workflows, and business logic — then helps you build AI agents and skills conversationally, right wh...

Article

Build Agent in ServiceNow: Getting Started Guide - Australia GA

Article

Resolved! How to use the Execute Skill in the Flow Designer?

Dear experts, With an example, if someone could elaborate how to use the Execute skill in the Flow Designer. It asks for a Skill Config, ChatGPT tells it is a JSON field, so not sure what data must be passed and how? Let's say if my trigger is a ...

Question

How does AI Control Tower handle governance for third-party AI agents alongside native SNow agents ?

Background & Context: With the launch of AI Control Tower at Knowledge 2025, ServiceNow positioned it as a unified command center for governing any AI agent — native or third-party. The platform promises enterprise-wide visibility to monitor and mana...

Question

Deny access to now assist In VA for paricular group

Hi everyone,We are using an Employee Service Center (ESC) portal where Now Assist is enabled in Virtual Agent. Our portal includes both HR and IT-related content.We have a requirement to restrict the visibility of Now Assist within Virtual Agent on c...