Now Assist for Creator

Build custom apps fast, enhance developer and business expert productivity

Getting started with Now Assist for Creator

The generative AI skills in Now Assist for Creator revolutionize the ServiceNow development experience by enhancing productivity and efficiency. Leveraging app, playbook, flow, and code generation capabilities, Now Assist for Creator significantly reduces app development time, improves collaboration, and creates seamless coding experiences.

Now Assist for Creator welcome guide

Are you ready to start your Now Assist for Creator journey? This guide gives you valuable information you can share with your team, including proven guidance and links to key resources.

Skill and prompting guides

Learn about how to activate and get the most out of each Now Assist for Creator AI skill. Learn prompting tips and tricks to maximize time savings and increase the quality and accuracy of generated content.

Getting Started

What is Generative AI?

Now Assist for Creator overview video

Read the Data Sheet

Application generation - quick start and prompting guide

Dive Deeper

Now Assist for Creator product documentation

Now Assist for Creator Implementation Bootcamp

Code generation prompting guide (sign-in required)

Activity in Now Assist for Creator

Ask a Question

Question status: Question status:

Sorted by:

Featured What's New in Now Assist for Creator: Australia GA Release (June 2026 Store Release)

What's New in Now Assist for Creator: Australia GA Release (June 2026 Store Release) Improved flow automation, update set visibility, and broader file upload support in Build Agent. Table of contents OverviewThe road to hereFlow automation in B...

Article

Featured What's New in Now Assist for Creator: Australia GA Release (May 2026 Store Release)

What's New in Now Assist for Creator: Australia GA Release (May 2026 Store Release) Test Agent, in-app agents, MCP client, semantic search, and a wider Build Agent footprint across the platform. Table of contents OverviewThe road to Australi...

Article

Featured Build Agent in ServiceNow: Getting Started Guide - Australia GA

Build Agent in ServiceNow: a practical guide to getting started A working reference for the Australia GA release, covering Build Agent end to end across ServiceNow Studio and the IDE. With the Australia release now generally available, Build A...

Article

Featured The fastest way to learn Build Agent prompting? Ask Build Agent.

Three prompts. That's all it takes to go from "I don't know how to start" to a structured prompting guide for any metadata type Build Agent supports. The blank chat box is the new blank page. You open Build Agent in Studio, the cursor blinks...

Article

Featured What's New in Now Assist for Creator: Australia Early Access (March Store Release )

What's New in Now Assist for Creator: Australia Early Access Release Table of Contents OverviewBuild Agent in ServiceNow StudioUpdated AI ModelsGlobal Scope and App SupportBuild Agent Goes Platform NativeAdditional Agent and Skill UpdatesGetting ...

Article

Custom skill making

How to check if my custom skill is working and also is there any way to connect custom skill with article optimization option in knowledge center?

Question

Unable to complete the task - Create and comment on a record

I'm working on an SNU task that requires assigning software to an assignment group, but the software option isn't appearing in the dropdown and I'm unable to complete the request. Is there a setup step I'm missing, or are there specific permissions n...

Question

ServiceNow University Course Fails to Load Content – "web-notification.capgemini.com refused to conn

Hi Community,I am currently taking the Now Assist for Creator Essentials (2025 Q4 Store Release) course on ServiceNow University.When I open the modules, the content does not load. Instead, I see the following error message:"web-notification.capgemin...

Question

Resolved! In Scheduled workflows Run options missing may be

Description:creating a new workflow and using run "day in week in month in year"....*I can see day but I can't see week. "day and month in year"...I can see day but not month and would like to use these for ticket automation. 1)When select Day and M...

Question

Could not create a flow error

Hey All,I was trying to create a Flow using Now Assist, but I'm encountering an error whenever I provide a larger prompt. It seems to work only for basic or smaller flows, which limits its usefulness for more complex use cases.Is there any way to ove...

Question

Now assist Chat summarization

i have activated the chat summarization skill, but its now working the skill is active, but not working, i have followed the proper steps

Question

Chat Summarization is not working

Chat is transferring from Now assist Virtual agent to live agent but the chat summarization is not working and showing the below message.Unable to summarize chat. Now Assist isn't set up to process this request. Please suggest. Any help would be appr...

Question

App generation - quick start and prompting guide

App generation is an AI Agent who helps developers bring their app ideas to life through a requirements gathering conversation. This quick start and prompting guide, will walk you through how to activate App generation, understand its behaviours and ...

Article

How to trigger an AI agent ??

I have created an AI Agent which is performing certain action on an HR Case when tested from the console. But, i am unable to call it from my flow to trigger automatically when a record is created from the portal. I have also put the trigger conditio...

Question

Now assist skill not working

I have activate the skill but it not showing

Question

What's New in Now Assist for Creator: Australia GA Release (June 2026 Store Release)

Article

Resolved! Continue to test chat response button is greyed out in ai agent workflow

Hi ,Continue to test chat response button is greyed out in ai agent workflow. all plugins are up to date and repaired also. and even cleared cache and all. but still it's greyed out. attached ss for reference thanks in advance

Question

AI Search vs Now Assist (Virtual Agent) – Do KB Restrictions Need Separate Configuration?

If I restrict certain Knowledge Bases in Now Assist (Virtual Agent configuration / grounding sources): Will those restrictions automatically apply to AI Search as well? Or do I need to configure restrictions separately in AI Search (Search Sources / ...

Question

Virtual Agent LLM topic discovery

i have published the VA flow of LLM, but its not getting discovered in VA

Question

Step by Step plan for learning ServiceNow AI

I know it's already late but I would like to know the step by step path that i can take to learn the AI stuff related to ServiceNow. Right now there are so many things and i am not sure from where should i start.