Calling agents from inbound api

FibinP274053114
Tera Contributor

‎02-18-2026 08:49 PM

Hi,
I have a scenario where i have created an agent using the agent studio in ServiceNow. Now the trigger for the agent to work is an inbound api call how can i achieve this ? If any one has any ideas regarding this please help me out

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Tanushree Maiti
Tera Patron

‎02-18-2026 09:11 PM

Hi @FibinP274053114 ,

Check these links . Hope it will help you.

 

Inbound Email Trigger for AI Agent - ServiceNow Community

 

How to call Agentic AI via Rest API call - ServiceNow Community

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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