Calling Now Assist Custom Skill from scripts with non-record related parameters
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2 hours ago
I have a use case where I need to call Now Assist custom skill from a request flow. I will need to pass not only the RITM details to the Now Assist custom skill, but also other data points collected from external system.
Reading the ServiceNow doc Call a custom skill from a script • Zurich Enable AI • Docs | ServiceNow, I wonder if queryString of inputsPayload can be used to pass these extra attributes? I wonder if there is any example of how queryString is being in the calling script and Now Skill? Is it possible to pass JSON object in the queryString?
I wonder if someone investigated this and has some learning to share?
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