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How to change the greeting message in now assist teams

JK9903
Mega Guru

Hello Everyone,

I want to know where the greeting message was configured for now assist in teams. I've checked in the Now assist in virtual agent assistant and other assistant as well, but the greeting message which configured is different. Is there any way to remove the end conversation where it is asking "What would you like to do now?"

Thanks,
JK
1 REPLY 1

GlideFather
Tera Patron

Hi @JK9903,

 

go to Conversational interfaces > Settings > Custom Branding and Setup

Screenshot 2026-02-28 at 14.57.11.png

 

There you can create your own greeting, don't forget to give it a lower order value than the others:

 

Screenshot 2026-02-28 at 14.54.55.png

 

 

Try it this way, we added our own greeting liek that but now I’m not sure if that was enough or if anything else was required to do. Let me know and I can eventually search more deeper

 

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100 % GlideFather experience and 0 % generative AI