how to open 'Now Assist AI Agent Studio'

[learn nv]

Hi Team,

I am looking to access 'Now Assist AI Agent Studio', but not able find it. I couldn't find 'Now Assist conversational experience' in my instance. What are the steps i need to follow to open or access 'Now Assist AI Agent Studio'.

 

[nadiamirra]

Hi Renat! I have Yokohama in my instance but I am not able to find "Now Assist AI Agents" plugin. What permissions do I need in my user? 
Thank you!

[kaushal_snow]

To access the Now Assist AI Agent Studio in ServiceNow, follow these steps:

1. Activate the Now Assist AI Agents Plugin:

• Navigate to System Applications:

  • In the application navigator, go to System Applications > All Available Applications > All.

• Search and Install:

  • Enter Now Assist AI Agents in the search bar.
  • Once located, click Install to activate the plugin.

2. Access the AI Agent Studio:

• Open the Studio:
  • After installation, in the application navigator, go to Now Assist AI Agents > Overview.
  • This will launch the AI Agent Studio, where you can create and manage AI agents.

Troubleshooting:

• Module Visibility:

  • If you don't see the Now Assist AI Agents module, ensure your user role has the necessary permissions.

• Instance Compatibility:

  • If issues persist, your instance might not support this feature. In such cases, contact ServiceNow support for assistance.

By following these steps, you can successfully open and utilize the Now Assist AI Agent Studio to develop and manage AI agents within your ServiceNow environment.