How to Triger event to send email Notfiction when SLA In request item is about to breach in 48 hours

[srikanthgun]

Hi

I have A requirement 
Send notification to Assignment group 
in "Request Item" when SLA is about to breach in next 48 hours  
I created by using flow but its not firing event  

Thanks in advance

[GlideFather]

Hi @srikanthgun,

is that flow published? 

could you possibly share it here? it's impossible to help you debug without visibility... 

Also, you can test with existing records (no need to create new testing data after each small change of the flow) and then see the flow execution and how it was evaluated and where is the error.

In your flow, find the Test button (there's a new option to debug, but that might be available in the latest version only) and select a RITM record those SLA is breached in less than 48 hours.

My screenshot is just for visualisation, i don't have ąccess to your flow and randomly selected existing flow (changes) just for the demo purposes:

And there you can see what happened:

 

Share your flow, the conditions on the 48 hours and part with firing that event