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Now Assist Skills for potential gaps - Knowledge Gap - Not listing any data

Shikha8
Tera Contributor

yesterday

After enabling the Knowledge GAP Now Assist Skill, the expected knowledge gaps are not appearing in the Knowledge Center under Insights. Despite successful activation of the feature, no data or insights are being displayed in the interface where knowledge gaps should be listed.

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Mark Manders
Giga Patron

3 hours ago

Please elaborate. When was it enabled? Because if you enabled it and went to the Knowledge Center, you aren't allowing it the time it needs. What exactly did you do? 


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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Shikha8
Tera Contributor

3 hours ago

I went immediately after enabling it. What is the ideal wait time and is there away we can request an adhoc triggering of it. Thank you

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