Service Poratl

Chamundi_AB
Tera Contributor

Hi Team,

Can someone please help me with this Service Portal change? I need to make the Knowledge Base section similar to the “Create an Idea” 

Chamundi_AB_1-1775810320692.png

kindly help me asap.

 

2 REPLIES 2

JerryJ071847183
Tera Sage

Do cntrl + right click

 

on the knowledge help you will see multiple options to configure icon shape n color.

 

Reference

https://www.servicenow.com/docs/r/yokohama/platform-user-interface/service-portal/icon-link-widget.h...

Rishi_11
Mega Sage

Hi @Chamundi_AB ,

 

Do ctrl+right click on the Knowledge Base icon. Open the widget in widget editor and modify the HTML template for the color attributes to match with the idea widget.

 

Please mark this answer as helpful/solution, if it helped with your query.

Regards,

Rishi.