ServiceNow PDI gets Now Assist. Build Agent skills officially available in PDI.

Vinod54
Tera Expert

Today (15th April) I saw in my developer site there was an highlight to upgrade my PDI to Australia release including Now Assist. I did not hesitate and upgraded it. 

 

Yes, the new PDI instance has Now Assist Enabled but plugins are not available to activate. I expected at least Creator Now Assist Skills but nothing is enabled or allowed to be installed from application manager. 

Only Now Assist Admin page is available nothing from AI Agents

Vinod54_3-1776258293107.png

 

From Skill Configuration, could see two skills

 

Vinod54_1-1776258116333.png

 

You can install Build Agent (Trial) version which will enable you to use the Build agent from Studio. Upgrade is restricted. 

 

Vinod54_2-1776258183312.png

 

As promised by ServiceNow, Build Agent skills become officially available to developers, allowing developers to build with any external tool (Claude Code, Cursor, Windsurf, Open AI Codex) and deploy directly to the ServiceNow AI Platform. 

 

But no major Now Assist Skills (including creator skills) found for the native ServiceNow Developers.
H
opefully in future ServiceNow will provide more skills to get hands-on. 

 

Thanks,

Vinod Kumar M

ServiceNow Architect

 

My Other articles: 

What is Smart Assessment Engine, how it is different from Classic Assessment ? 

What is Smart Assessment Collaboration feature in the Smart Assessment Engine and how to implement? 

What are the automation or scripting options available in Smart Assessment Engine? 

 

3 REPLIES 3

Dr Atul G- LNG
Tera Patron

Hi @Vinod54 

 

We can only use the Build Agent Trail in PDI not another Now Assist feature are available in PDI

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Vignesh G
Tera Contributor

As of now we cannot use any of the Now Assist Capabilities in PDI. The Now Assist Admin Page was visible in the previous versions also. So as of now Everyone only have access to Build Agent Trail as of now.

 

Thank you, 

Vignesh G

Correct, only Build Agent Trail available in PDI

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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