Step by Step plan for learning ServiceNow AI

Prashant62
Tera Contributor

Sunday

I know it's already late but I would like to know the step by step path that i can take to learn the AI stuff related to ServiceNow. Right now there are so many things and i am not sure from where should i start.


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Tanushree Maiti
Tera Patron

Sunday

Also @Prashant62 

 

Check these resources as well:

AI Module for integration:

AI Agents and 3rd party integrations

https://www.youtube.com/watch?v=2j6kKALy7lE

AI Agents for Integration Hub: Data matters most in the world of AI

 

AI module for ITSM:

https://www.youtube.com/watch?v=smTPmoNCesA

Task Intelligence for ITSM - Quick Start Guide

Agentic AI courses - already mentioned

Now Assist - already mentioned

AI in ITSM (full overview) 

 

AI module IN ITOM:

ITOM AIOps Resource Library

Introducing the ServiceNow ITOM AIOps Configuration Center

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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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