WHEN SUBMITTING A CATALOG ITEM IN NATIVE UI VIEW GETTING AN ERROR ON SUBMIT

[YerragondaA3099]

Hi All,
When a user is trying to submit an request for catalog item it is throwing an error on submit (attached error)

Also attached the browser console error message and the on submit client script configured.There is only one on submit client script configured for this catalog item.

Please let us know what changes to be done .

Thank you .

 @Ankur Bawiskar 
@Yash Agarwal

@Dr Atul G- LNG 
@Ravi Gaurav 

[Ankur Bawiskar]

@YerragondaA3099 

your onSubmit is causing the issue

it's using DOM manipulation. If you want to use DOM manipulation then Isolate Script field should be false

what's the acceptPolicy check requirement?

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[YerragondaA3099]

@Ankur Bawiskar ,

Thank you for the quick response,

These are the current configurations .

[Ankur Bawiskar]

@YerragondaA3099 

you see the Isolate Script field is True for that and hence it's causing error

but what's the requirement there?

there could be better way to achieve the requirement without DOM as well

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Tanushree Maiti]

Hi @YerragondaA3099 

Can you confirm whether acceptPolicy is a variable of Multi row variable set or any other variable set.

Because in your onSubmit code , saw "parent.document".

Did you check whether you can avoid DOM manipulation as KB0954537 Client-side code should not use DOM manipulation techniques 

If acceptPolicy is variable of MRVS , you can use following 

 modern, upgrade-safe onSubmit Client Script to achieve the same result:

Sample code /Not tested

function onSubmit() {
       var isAccepted = g_form.getValue('accept_policy'); 
            var isParentAccepted = parent.g_form.getValue('accept_policy');   
  if (isAccepted !== 'true' && isAccepted !== '1' && isAccepted !== true) {
        alert('Please read and accept the policy');        
           return false; 
    } 
   else if (isParentAccepted !== 'true' && isParentAccepted !== '1' && isParentAccepted !== true){
alert('Please read and accept the policy');        
           return false; 
}
}

Refer : Access Parent/Other variables inside MVRS