Can't display this list Cannot set property "has_access_to_skill" of null to "false"

[sushmachava]

Can't display this list

Cannot set property "has_access_to_skill" of null to "false"

why i am getting this error in PA dashboard the data was loading till yesterday but today i got this error any one has any idea

[Eugene Severi · Accepted solution]

Advice received from support is it's caused by mismatch of Now Assist plugins i.e. Generative AI, Platform AI, Now Assist etc. Bring the installed plugins to current version and the problem should go away.

[jocamacho]

Same Problem in the Service Operations Workspace

[ChrisLawer]

Did updating plugins work for you? I get the same error in SOW now after we upgraded to Zurich, and we just did a clone down, so dev and prod should be the same, but Prod is getting the error and our dev is not.

[Eugene Severi · Accepted solution]

Advice received from support is it's caused by mismatch of Now Assist plugins i.e. Generative AI, Platform AI, Now Assist etc. Bring the installed plugins to current version and the problem should go away.

[1__AnithaHV · Accepted solution]

Thank you so much for sharing the solution. I was facing the same issue after updating the plugin the issue is fixed now.