Generate KB Article Skill O/P Mapping
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06-03-2026 07:57 AM
Hi Team,
We activated KB Generation Skill and are currently trying to map the content generated by Generate KB Article skill onto the KCS Article Template fields. We have a couple of additional fields on the template, which are not getting auto - set.
Can you please suggest me if you have done anything similar.
Thanks
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06-05-2026 01:24 AM
Hi Team,
If anyone has worked on this, please help me!!
Thanks!
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06-08-2026 04:11 AM
Hi Team,
Has anyone aware of KB article skill output mapping, kindly reply!!
Thanks!