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How to custom ai agents in now assist panel as pills

Vedavalli
Mega Sage

Hi 
how to show custom ai agents in the below way as pills(like create a data visualization)

Vedavalli_0-1768995720225.png

 

1 ACCEPTED SOLUTION

Brian Bakker
ServiceNow Employee

@Vedavalli 

You can promote the custom skill or AI Agent in the Assistant Designer to show up in the Now Assist Panel. On my personal instance, I could not promote, as it already reached the limit for promoted items. Hope this helps.

 

Screenshot 2026-01-21 at 15.28.01.png

assistant_designer.png

Screenshot 2026-01-21 at 15.30.51.png

Screenshot 2026-01-21 at 15.44.07.png

View solution in original post

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Hi @Vedavalli 

 

Not a possible case, mate. AI Agent works based on triggers.

 

https://www.servicenow.com/docs/bundle/yokohama-intelligent-experiences/page/administer/now-assist-a...

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

****************************************************************************************************************

Brian Bakker
ServiceNow Employee

@Vedavalli 

You can promote the custom skill or AI Agent in the Assistant Designer to show up in the Now Assist Panel. On my personal instance, I could not promote, as it already reached the limit for promoted items. Hope this helps.

 

Screenshot 2026-01-21 at 15.28.01.png

assistant_designer.png

Screenshot 2026-01-21 at 15.30.51.png

Screenshot 2026-01-21 at 15.44.07.png