Now assist flow generation query

[Aditya_hublikar]

Hello Community,

I have a query regarding the Now Assist Flow Generation skill in ServiceNow.

Suppose I provide a prompt to generate a Flow Designer flow for a Service Catalog item. The flow itself gets created successfully, but the data pills are not getting populated automatically in actions like :

• Get Catalog Variables

• Ask for Approval (Approvers field)

• Send Notification (Recipients field)

Is there any way to make Now Assist automatically populate these data pills based on the prompt?

For example, my prompt is:

"When a user submits a request through the 'Parking Allotment Request' catalog item, create a flow that triggers on submission. Retrieve the catalog variables from the request, send the request for manager approval, and if approved, send an email notification to the requester confirming that the parking space has been allotted."

Even with a detailed prompt, the generated flow still requires manual configuration of data pills.

Has anyone achieved automatic data pill mapping using Now Assist Flow Generation, or are there any best practices for writing prompts to improve this behavior?

Thanks in advance!

[Tanushree Maiti]

Hi @Aditya_hublikar 

Check this Article: Flow generation - quick start and prompting guide

Create a flow with Now Assist 

[PoonkodiS]

Hi @Aditya_hublikar 

https://www.servicenow.com/community/now-assist-for-creator-articles/flow-generation-quick-start-and...

Refer this article.

Example : Instead of giving send the request for manager approval you try this one in your strong prompt

Trigger → Requested Item Record → Requested For → Manager

Hope it helps