"Ask a Follow-up" is changed from hyperlink to UI action

[dhivyal94299399]

Hi Community,

In Employee center portal where Now Assist is enabled and Genius result is included, there is a hyperlink 
"Ask a Follow up" which when clicked will open the Virtual Agent Bot
It was initially a hyperlink but now it has been changed to a UI action. 
Kindly provide me insights on how I can change this back to hyperlink.

Thank you!

[dhivyal94299399]

Hi @Dr Atul G- LNG ,

There is a misunderstanding in the question. I don't want to change it back to hyperlink

Now that it has been updated as button we are required to change the branding and renaming if possible. Please provide your insights.

Thanks!

[Dr Atul G- LNG]

So, we need to check whether this is a UI action or not. If it is, then you can change it accordingly. If not, it may be embedded somewhere in the code or within the portal page configuration.

Also, what type of branding changes are you looking for?

[dhivyal94299399]

Its not under UI actions. 
The Branding changes I'm looking for are color changes and renaming

[Dr Atul G- LNG]

Is it possible to share the full screenshot showing where you are seeing this? I might be able to check it in the client instance as well.

[dhivyal94299399]

Apologies, I won't be able to share the full screenshot. 

I have attached a screenshot I got from SN videos which is in previous release where it was hyperlink. If your instance is upgraded it will be on right side and as a UI action