ServiceNow says "Azure OpenAI is recommended for Now Assist for IRM agentic workflows" - tell me how

Suggy
Giga Sage

2 weeks ago

ServiceNow says "Azure OpenAI is recommended for Now Assist for IRM agentic workflows" - tell me how to choose "Azure OpenAI" vs "any other AI model" for IRM agentic? where in that is that option of choosing the AI model in IRM Agentic workflows?

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Tanushree Maiti
Kilo Patron

2 weeks ago

Hi @Suggy 

 

Refer : Servicenow Doc: Configure API credentials for Azure OpenAI 

              Azure OpenAI documentation

               https://www.youtube.com/watch?v=hbO9im5H8G8

 

Also go through these articles:

                Build your Gen AI and Agentic AI skills with Now Assist for IRM speed learning

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
Now Assist for IRM: Risk Identification Agent and using AI Agents to Suggest Potential Risks
Now Assist for IRM: Risk Identification Agent and using AI Agents to Suggest Potential Risks
youtube.com/watch?v=hbO9im5H8G8
See how this agentic AI workflow uses Risk Identification Agent (part of the IRM Risk Management app) to suggest potential risks within your organization. See how you can use AI Agents to auto-identify risks based on entity context, internal libraries, and industry patterns-no manual hunting ...
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Suggy
Giga Sage
In response to Tanushree Maiti

4 hours ago

@Tanushree Maiti 

ServiceNow docs says "Azure OpenAI is recommended for Now Assist for IRM agentic workflows" 

 

So what does it mean?

ServiceNow recommends to use "Azure OpenAI" AI model for any IRM related Agentic workflows right.

 

Can you tell me how can I choose a specific model (above model) for my IRM agentic workflow that I want to build?

 

tell me how to choose "Azure OpenAI" vs "any other AI model" for IRM agentic? where in that is that option of choosing the AI model in IRM Agentic workflows?

 
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