ServiceNow says "Azure OpenAI is recommended for Now Assist for IRM agentic workflows" - tell me how

Suggy
Giga Sage

2 weeks ago

ServiceNow says "Azure OpenAI is recommended for Now Assist for IRM agentic workflows" - tell me how to choose "Azure OpenAI" vs "any other AI model" for IRM agentic? where in that is that option of choosing the AI model in IRM Agentic workflows?

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Tanushree Maiti
Kilo Patron

2 weeks ago

Hi @Suggy 

 

Refer : Servicenow Doc: Configure API credentials for Azure OpenAI 

              Azure OpenAI documentation

               https://www.youtube.com/watch?v=hbO9im5H8G8

 

Also go through these articles:

                Build your Gen AI and Agentic AI skills with Now Assist for IRM speed learning

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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