What is clummerization?

Sagar Agarwal
Mega Guru

Hi All,

 

Was going through AI related properties and saw the term "clummerization" used in one of the property names.

What to check-in if any of the experts know the meaning and purpose of clummerization or provide insights on this technique?

Checked on google, could not find anything.

 

Property name: sn_aia.use_clummerization

Description: This property is used as flag for clummerization usage in AI agents

 

SagarAgarwal_0-1754992001068.png

 

6 REPLIES 6

Hi @Sagar Agarwal ,

 

If we can't find it in Servicenow Documentation, i dont think it will be easy to find some info on it but keep trying and see if someone is aware...

 

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

anubhavkapoor76
ServiceNow Employee
ServiceNow Employee

@Sagar Agarwal - This system property is related to the usage of Group Action Framework in grouping of records.If its set to true then Script Include - AIAgentsGAFUtil is called and similar incidents will be grouped using GAF. In case its set to false then AI Search flow is used.