What is clummerization?
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a month ago - last edited a month ago
Hi All,
Was going through AI related properties and saw the term "clummerization" used in one of the property names.
What to check-in if any of the experts know the meaning and purpose of clummerization or provide insights on this technique?
Checked on google, could not find anything.
Property name: sn_aia.use_clummerization
Description: This property is used as flag for clummerization usage in AI agents
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a month ago
Hi @Sagar Agarwal ,
If we can't find it in Servicenow Documentation, i dont think it will be easy to find some info on it but keep trying and see if someone is aware...
Regards,
Nikhil Bajaj
Regards,
Nikhil Bajaj
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a month ago
@Sagar Agarwal - This system property is related to the usage of Group Action Framework in grouping of records.If its set to true then Script Include - AIAgentsGAFUtil is called and similar incidents will be grouped using GAF. In case its set to false then AI Search flow is used.