As many of you may have already heard, ServiceNow has announced that all OnDemand training on Now Learning is free!    If you or someone you know has been unsure on whether to start learning ServiceNow, now is the perfect time to do so! Be sure to share with your friends, colleagues and family members on this great opportunity.  Use this LinkedIn post to amplify this message to your network.   (Instructor Led Training Courses and Certification costs still require a fee) ... View more

It's our absolute pleasure to introduce our first session panelists for the September 16th webinar - Achieving through Community: MVPs & Rising Stars! Take a look at this Community all-star lineup! Learn a little about these driven individuals below, and feel free to respond here with your questions and comments.  Register: https://servicenow.swoogo.com/ServiceNowUniversityCommunity    Meet our panel!   @AshishKM  Ashish is an experienced IT professional with over two decades in the industry, including nine years dedicated to the ServiceNow platform. His journey with ServiceNow began during the Fuji release, with Kingston marking his first upgrade—and it has been a continuous path of growth ever since. His core competencies lie in leveraging the platform’s capabilities, particularly across ITSM, CMDB, and integrations. Currently, Ashish serves in a dual capacity as a consultant and architect, delivering both development and BAU support projects to clients. He strongly values a philosophy of continuous learning, exploration, delivery, and knowledge sharing. Participating in Knowledge 2025 was a truly enriching experience for him. He is presently based at HCLTech’s Raleigh, NC office.     @Isela Phelps  Transitioning from non-technical roles, Isela has excelled as a ServiceNow developer for 8 years, blending soft skills with strong technical acumen. Holding a Master’s in Information Systems, she leads efficient transformations across departments in the higher education space. Her dedication as a student advocate fuels her drive to create impactful processes. Committed to paying it forward and sharing knowledge, Isela is passionate about engaging with the ServiceNow community—an effort recognized with Rising Star awards in 2023 and 2024, and MVP in 2025. Beyond her professional life, Isela is a proud mother of three and lives in a tiny valley in northern Utah surrounded by mountains. A lifelong runner, she has completed 35 marathons, with the marathon distance remaining her favorite. She loves animals and enjoys spoiling her children’s pets: three dogs (Archer, Peaches, and Willow) and two cats (Cage and Cassian). In her spare time, she can often be found knitting or getting lost in a good fantasy world-building book.     @PaulSylo  Paul Pradap Chandru is a Senior Platform Architect working for Tata Consulting Services and based out of Illinois. He is a three-time Servicenow MVP and AI enthusiast with 18 years of IT experience, specializing in AI-driven enterprise solutions and platform innovation. As a trusted advisor, Paul architects and delivers impactful solutions across IT Service Management , HR, FSM, and Vulnerability Management, as well as building solutions using AI agents to drive efficiency, enhance user experience, and delivering tangible business results and measurable value.     @Selva Arun  Selva is currently working as a ServiceNow Developer at UMass Memorial Health, primarily focused on IT Operations Management (ITOM) and IT Service Management (ITSM). She is passionate about the ServiceNow platform and truly enjoys everything about it — from building innovative solutions to solving real-world challenges. In recognition of her work, Selva was honored as a ServiceNow Rising Star in 2024. She has also had the privilege of speaking at both ServiceNow Knowledge 2025 and the ServiceNow World Forum in New York, where she shared her experiences and insights with the broader ServiceNow community.     We can't wait to hear more from our panel on September 16th at 9 AM Pacific Time, with host @Sarah G_ ! See you there! ... View more

It's our absolute pleasure to introduce our second session panelists for the September 16th webinar - Achieving through Community: MVPs & Rising Stars! Take a look at this Community all-star lineup! Learn a little about these driven individuals below, and feel free to respond here with your questions and comments.  Register: https://servicenow.swoogo.com/ServiceNowUniversityCommunity      Meet our panel!   @Daniel F2 Daniel Falayi has over ten years experience working on the ServiceNow Platform and is a ServiceNow Certified Technical Architect (CTA), ServiceNow 2025 & 2024 Most Valued Professional (MVP) & ServiceNow 2023 Rising Star recipient with about 15 active mainline ServiceNow Certifications with in-depth knowledge and a vast experience in ServiceNow ITSM, CSM, FSM, IRM/GRC, Security Operations and Legal Service Delivery (LSD) modules. Daniel has worked with several consulting firms and multinationals such as KPMG Canada, Deloitte Canada etc. He is very committed to mentoring upcoming ServiceNow enthusiasts and passionate about helping clients get the best value from ServiceNow.     @Hemanth M1 Hemanth is a ServiceNow Architect with over 9 years of experience in implementation, architecture, and development. He possesses strong expertise across various ServiceNow modules and excels in solution architecture, client engagement lifecycle, including requirement gathering, analysis, effort scoping, development, and product implementation. Hemanth has a robust skill set that includes Java, Algorithms, Distributed Systems, Python, Machine Learning, and more. He has been a ServiceNow MVP 2024, 2025, and a Community Rising Star 2022 and 2023.     @SanjivMeher Sanjiv is a ServiceNow Certified Technical Architect (CTA) with over 15 years of experience in the IT industry, including more than a decade of expertise on the ServiceNow platform. His primary focus areas include IT Service Management (ITSM), Security Incident Response (SIR), Vulnerability Management, and Governance, Risk, and Compliance (GRC). Beyond his professional work, Sanjiv is an active and recognized contributor to the ServiceNow Community, with over 1,400 verified correct answers. His contributions have earned him a consistent spot in the top 10 of the ServiceNow Community Leaderboard. He is also an 8-time ServiceNow MVP, a testament to his dedication and commitment to supporting the broader ecosystem!     @Tosin D Tosin is a ServiceNow MVP based in Nigeria and a Senior Business Process Analyst at DXC Technology MEA, specializing in ITSM and ITOM. She mentors new talent and drives community growth through the Nigeria ServiceNow Developer Meetup as a co-organizer.  In 2025, Tosin became the first Nigerian-based professional and the first Nigerian woman to be nominated as a ServiceNow MVP, recognized globally for my contributions to the ecosystem. She cofounded the Nigeria ServiceNow Developer Meetup, which has grown to over 1,300 members.     We can't wait to hear more from our panel on September 16th at 4 PM Pacific Time, with host @Sarah G_ ! See you there! ... View more

Make connections through monthly speed networking sessions!   Get ready to make connections within our ServiceNow University community! We invite you to interact and network with other ServiceNow University users in this monthly series, typically on the first Tuesday of each month.   Who? Everyone, from brand-new to advanced-in-career learners can join these sessions. You'll meet a global audience of ServiceNow enthusiasts! Where? This event will utilize Zoom breakout rooms to facilitate the networking rounds What? Each user will have the opportunity to virtually network with other ServiceNow University users. Every 7 minutes, the breakout rooms will rotate, giving you the opportunity to meet and network with different Community members   We hope you'll join us for 1.5 hours of casual conversation, learning, and building connections.   Register here: https://servicenow.swoogo.com/SNUCNetworking Upon registering, you will receive an email with a Zoom link for this session. If you do not receive this email, please get in touch with us at snucommunity@servicenow.com.   Unable to make this month's sessions? Don't worry, we'll catch you next month!   Please be advised that ServiceNow University Community Events do not offer free courses or vouchers ... View more

Make connections through monthly speed networking sessions!   Get ready to make connections within our ServiceNow University community! We invite you to interact and network with other ServiceNow University users in this monthly series, typically on the first Tuesday of each month.   Who? Everyone, from brand-new to advanced-in-career learners can join these sessions. You'll meet a global audience of ServiceNow enthusiasts! Where? This event will utilize Zoom breakout rooms to facilitate the networking rounds What? Each user will have the opportunity to virtually network with other ServiceNow University users. Every 7 minutes, the breakout rooms will rotate, giving you the opportunity to meet and network with different Community members   We hope you'll join us for 1.5 hours of casual conversation, learning, and building connections.   Register here: https://servicenow.swoogo.com/SNUCNetworking Upon registering, you will receive an email with a Zoom link for this session. If you do not receive this email, please get in touch with us at snucommunity@servicenow.com.   Unable to make this month's sessions? Don't worry, we'll catch you next month!   Please be advised that ServiceNow University Community Events do not offer free courses or vouchers ... View more