How to removed CMDB Workspace option from banner?

JordanDR
Tera Contributor

Is there a way to remove the option for "CMDB Workspace" in the banner? Currently testing the new San Diego release in sub-prod instances and was wondering if there was a way to remove this.

 

find_real_file.png

1 ACCEPTED SOLUTION

Maik Skoddow
Tera Patron
Tera Patron

Hi @Jordan de la Rosa 

go to /now/nav/ui/classic/params/target/sys_ux_experience_category.do%3Fsys_id%3Dafb4e3e173322010f0ca1e666bf6a726

You should see an entry in the related list "UX Application Category M2M":

find_real_file.png

Remove that entry. Then logout and login.

Kind regards
Maik

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19 REPLIES 19

Maik Skoddow
Tera Patron
Tera Patron

Hi @Jordan de la Rosa 

go to /now/nav/ui/classic/params/target/sys_ux_experience_category.do%3Fsys_id%3Dafb4e3e173322010f0ca1e666bf6a726

You should see an entry in the related list "UX Application Category M2M":

find_real_file.png

Remove that entry. Then logout and login.

Kind regards
Maik

Can we add agent workspace in UX Application Category M2M?

I cant remove the entries, delete is greyed out for me, and i cant deactivate the menu option either, any other ideas? why is it greyed out for me i have elevated admin rights.

Hello Maik,

 

I want to show "Agent Workspace" in the Workspace menu in the banner, so I just added it in the Experience Category. I tried clearing cache & logout-login, but I don't see this option in the list. See below images for your reference. Can you address this behavior?

Workspace_issue.png

Workspace_issue2.png