Hi ,
I am asked to do Process Data Analysis in existing servicenow instance . Here is the sample . Please help me how to proceed with this scenario
Incident Form – View and view rules
Current State:
There are 53 fields which includes 110 custom fields with 12 different views and 10 view rules
The form also contains lot of logic on client side 51 client scipts and 87 UI policies
Gap
Different process, different form, different data
Example :- Servicenow Link
Recommendation :- Revisit form design
