Welcome to ServiceNow—the AI Platform for Business Transformation We are thrilled to welcome you to the ServiceNow family. You’re now part of a proud culture of passionate innovators including 85% of the Fortune 500. Each is using the Now platfo...
If you are just starting with ServiceNow and need help on how to gather requirements, we have you covered. The attached document can be used as a template and guideline for collecting requirements. It does not cover all products, but it provides a ...
Chart your path to implementation success With ServiceNow, your organization works faster and smarter—creating great experiences, increasing efficiency, and fueling business growth. By connecting people, processes, and systems, you can deliver transf...
As you are just getting started, you will want to know where to get technical help and to understand basic principles for “care and feeding” of your instances. Get tech help Watch short videos on NowSupport! NowSupport Introduction to NowSup...
Project readiness Checklist The intent of this document is to provide a list of many tasks that need to be addressed when starting a ServiceNow project. Use it as a baseline to get started and add/remove items as applicable to your project. A link ...
It's never to early to start thinking about what metrics you need to get out of ServiceNow. Many people leave that as a last minute or after the fact activity and then find themselves with a design that doesn't support their ability to get the metri...
Welcome to ServiceNow—the AI Platform for Business Transformation We are thrilled to welcome you to the ServiceNow family. You’re now part of a proud culture of passionate innovators including 85% of the Fortune 500. Each is using the Now platfo...
If you are just starting with ServiceNow and need help on how to gather requirements, we have you covered. The attached document can be used as a template and guideline for collecting requirements. It does not cover all products, but it provides a ...
Curious how much value you are getting from the ServiceNow platform? Check out these guidelines to see how to get started.
Welcome to ServiceNow! As you onboard onto the platform, understanding our Patching and End of Life (EOL) programs is essential for keeping your instances secure, reliable, and compliant with the latest updates. These programs ensure you stay ahead w...
New Customer Onboarding Blog Series If you are new to ServiceNow, you probably have lots of questions about onboarding and how to implement. Check out these blogs to help you with common questions and concerns that you might have. Breaking up ...
Here's some webinars designed especially for new customers. These webinars are designed to answer the many questions you have as you embark on your ServiceNow journey. Welcome to ServiceNowWe don't know what we don't knowCustomization vs Configur...
Here are links to key ServiceNow resources: Community --You are here! Our community for the ServiceNow ecosystem NowSupport -- Our technical support site NowLearning--Our learning portal Product Documentation -Our online product manual ServiceNow...
Choosing an implementation model for ServiceNow Now that the paperwork is signed, you need to choose how to implement -- with ServiceNow Expert Services? a Partner? or both? Learn more about each option here. General Info — Please read this se...
Chart your path to implementation success With ServiceNow, your organization works faster and smarter—creating great experiences, increasing efficiency, and fueling business growth. By connecting people, processes, and systems, you can deliver transf...
Everyone wants to get off to a good start. Here are some resources to help you implement ServiceNow and to optimize your go-live and to meet your business objectives faster. Choose an implementation modelScope and staff your implementation team Pl...
Here are some training paths to get you started when new to ServiceNow. Explore Now Learning Understanding How Your Learning Credits WorkSystem Administrator Track Developer Track Implementer Track Architect Track
Here are some informational resources to help you understand how licenses are structured and how other customers have used ServiceNow to meet their goals: Explore packages and entitlements Read customer success stories
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