Forum Posts
Resolved! Customer Onboarding Best Practices
I would like to coordinate with fellow partners in creating a playbook for Customer Onboarding. Anyone interested, please comment! Otherwise is there any resources around product specific Customer Onboarding.
Resolved! Help us improve our ServiceNow onboarding experience!
The experience team here is interested in improving the support we provide to users getting started with ServiceNow or a new ServiceNow product so you can maximize the value you are getting out of our platform. We ​would love to hear more about ...
ServiceNow FSM Lead/Architect
We're Hiring – ServiceNow FSM Architect Remote Opportunity | 16+ Years Experience RequiredWe are looking for a seasoned ServiceNow FSM Architect for a fully remote position. Role: ServiceNow FSM Architect Experience: 16+ years Location: Remote Star...
I am trying to create a new instance
Everytime I try to create a new instance. It either says it is working on it, and then nothing happens. Or it flashes that it is "working on it" followed by another message that says "We are unable to assign an instance to you. Please retry now" an...
How can we find out workflow to be used with how many Catalog Items?
How can we find out workflow to be used with how many Catalog Items? Assignment Groups to be used for each Catalog Item or Record Producer? How can we find out if complex workflow can be moved to Flow for certain Catalog Items?
Resolved! ServiceNow lingo
I'm new to the application and have heard a lot of different ServiceNow specific language and acronymns. Is there a lexicon or Knowledge Article of ServiceNow lingo?
where can I find some LinkedIn cover image?
where can I find some LinkedIn cover image?
What is the current CMDB Health score? what's the % of the duplicates to be cleaned up?
What is the current CMDB Health score? what's the % of the duplicates to be cleaned up? How can we find out?
Resolved! Creating a Custom Role
Is it advisable to create a custom role other than the OOTB roles and assign privileges to that role?I am creating a use case of Employee onboarding and offboarding in Service Now. Are there any OOTB HR roles available that I can use in my use case?
ServiceNow Agile importing data from GitLab
Hello.We have a subscription for ServiceNow Agile Teamsand we're unsure where to look for advice on how would we bring sprints, stories, epics, etc. from GitLab into Agile ?How would the connection with GitLab be realised ?Thanks.
How do you find max length for reference fields?
Hi, I am new to ServiceNow and trying to navigate my way to build reports. I had a quick question about max length for reference fields. I know it will always be 32 for reference type fields, but there is a way to look at backend and find a 'true' ma...
Resolved! Seeking a mentor
I am a professional BA with 13 years of IT experience but I am very new to ServiceNow. I am seeking for a mentor who can guide me how to start my journey with ServiceNow. I am lost in the knowledge sea and done have a clear roadmap.
how to select active configuration item based on the service and get the assignment group in ATF
Hi All, We have a requirement to get active configuration item based on the service in change request. Then need to fetch the assignment group supporting this CI and active user from assignment group dynamically.Please help if anyone has created cust...
