The Zurich release has arrived! Interested in new features and functionalities? Click here for more

Onboarding Hub forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Customer Onboarding Best Practices

I would like to coordinate with fellow partners in creating a playbook for Customer Onboarding. Anyone interested, please comment! Otherwise is there any resources around product specific Customer Onboarding. 

Resolved! Help us improve our ServiceNow onboarding experience!

The experience team here is interested in improving the support we provide to users getting started with ServiceNow or a new ServiceNow product so you can maximize the value you are getting out of our platform.   We ​would love to hear more about ...

SN Onboarding.png
Chaeeun Park by ServiceNow Employee
  • 397 Views
  • 2 replies
  • 1 helpfuls

ServiceNow FSM Lead/Architect

 We're Hiring – ServiceNow FSM Architect  Remote Opportunity | 16+ Years Experience RequiredWe are looking for a seasoned ServiceNow FSM Architect for a fully remote position. Role: ServiceNow FSM Architect Experience: 16+ years Location: Remote Star...

I am trying to create a new instance

Everytime I try to create a new instance. It either says it is working on it, and then nothing happens.  Or it flashes that it is "working on it" followed by another message that says "We are unable to assign an instance to you. Please retry now"  an...

wkurth4008 by Tera Contributor
  • 452 Views
  • 1 replies
  • 1 helpfuls

Resolved! ServiceNow lingo

I'm new to the application and have heard a lot of different ServiceNow specific language and acronymns. Is there a lexicon or Knowledge Article of ServiceNow lingo?

Resolved! Creating a Custom Role

Is it advisable to create a custom role other than the OOTB roles and assign privileges to that role?I am creating a use case of Employee onboarding and offboarding in Service Now. Are there any OOTB HR roles available that I can use in my use case?

DishiG by Tera Contributor
  • 1453 Views
  • 5 replies
  • 2 helpfuls

ServiceNow Agile importing data from GitLab

Hello.We have a subscription for ServiceNow Agile Teamsand we're unsure where to look for advice on how would we bring sprints, stories, epics, etc. from GitLab into Agile ?How would the connection with GitLab be realised ?Thanks. 

AdrianL by Tera Contributor
  • 503 Views
  • 3 replies
  • 0 helpfuls

How do you find max length for reference fields?

Hi, I am new to ServiceNow and trying to navigate my way to build reports. I had a quick question about max length for reference fields. I know it will always be 32 for reference type fields, but there is a way to look at backend and find a 'true' ma...

OKayKay_0-1730824548887.png
OKayKay by Tera Contributor
  • 673 Views
  • 1 replies
  • 0 helpfuls

Resolved! Seeking a mentor

I am a professional BA with 13 years of IT experience but I am very new to ServiceNow. I am seeking for a mentor who can guide me how to start my journey with ServiceNow. I am lost in the knowledge sea and done have a clear roadmap.

DishiG by Tera Contributor
  • 1780 Views
  • 11 replies
  • 3 helpfuls
Top Helpful Authors