2023 Q4 Operational Technology (OT) Implementation Best Practices webinar

[SNOWman2022]

On December 12^th and 13^th, the Product Success team hosted the first Implementation Best Practices webinar for Operational Technology (OT) with a primary goal of sharing the best practices that we have learned along the way while working with customers and partners through various implementations.

Agenda for the presentation:

• Introductions
• Overview of Operational Technology (OT)  
• Implementation Best Practices
• End-to-end Demo
• Q&A

Presenters:

• John Gibbons (Principal Product Success Architect)
• Vishal Gawai (Director, Product Success)

Webinar recording:

Webinar presentation deck (PDF):

(See attached PDF)

Links to Documentation:

• Learning Path​
  • Operational Technology (OT) for Implementers - https://nowlearning.servicenow.com/lxp?id=learning_path_prev&path_id=07c8b6e21b7b3010fa29ebd7b04bcbb...  ​
  • Operational Technology Management Accreditation Exam - https://nowlearning.servicenow.com/lxp/en/operational-technology/exam-operational-technology-managem...
• Website​
  • servicenow.com/products/operational-technology-management.html​
• Documentation​
  • OT CSDM https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/product/csdm-implementation/concep...  
  • OT Docs main page https://docs.servicenow.com/bundle/vancouver-operational-technology/page/product/operational-technol...  ​