Operational Technology
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Activity in Operational Technology

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OT Incident and Change management process Documents

Hi all - hope everyone is doing well. From an OTSM perspective, are there any references for Incident management or change management process documents for the OT environment. Most of the discussion in the e-learning is about implementing the module ...

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Claroty Integration with ServiceNow

How does Claroty work and integrate with ServiceNow CMDB to provide OT/IoT device discovery, asset inventory management, and vulnerability response?What is the end‑to‑end data and traffic flow between Claroty and ServiceNow, and what are the technica...

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where is "streamline ot outage resolution" ?

Hello, I'm novice on Operational Technology.I found the following pdf file. Where can I find the contents in a demo instance?-Streamline OT outage resolution-Anomaly detection AI agent-Issue evaluation AI agentIf they don't exist in my demo instance,...

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Resolved! Trying to create a private group Version Yokohama

I am tasked with creating a private group for sensitive incidents/request. I have created a group and a role successfully and two ACLs but it is not working properly for me. I am self-taught and still learning.For my ACL's I have one for incidents- r...

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Walkup Experience - Managing daily appointment changes

Hi all we use the walkup booking calendar for users to book appointments for remote tech sessions however we are struggling to manage the calendar when we need to change how many appointments are available due to staff leave/sickness etc It just wont...

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Wall to Wall Inventory in the OT Space

Hi all - Hope everyone is doing good. I am writing to check on the approach taken to perform a wall to wall inventory for a plant.  Following the below suggested model , how do you get the devices from Level 0 to Level 2 into your CMDB ? I would thin...

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2025 Q2 Operational Technology Implementation Bootcamp

On June 24th, & 25th, the Operational Technology Product Management teams hosted a technical implementation bootcamp focusing on new capabilities introduced in Q1 & Q2 2025.   These sessions included training designed for implementors, along with pre...

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