Thanks for the question. There are two areas to weigh: cost and functionality.
Cost: ITOM Visibility licenses one Subscription Unit per device, regardless of device type. Claroty OT devices would each consume an SU, so your Prime entitlement needs to cover your full OT device count. Please size that count against your entitlement, and have your account team compare it with OTM’s licensing for the same device population. For a large OT footprint, the comparison may favor OTM.
Functionality: Without OTM, Claroty devices can be ingested through the Service Graph Connector into CMDB under ITOM Visibility, giving you asset visibility and relationships, and each Incident can be linked to the affected CI. The core value of OTM is the equipment model data set, which tells you what a device physically does in your process. With it, an OT incident shows its physical impact, such as which process, equipment, or safety function is at risk, rather than only which asset is affected. If your team needs to understand that impact during incident response, that is the case for OTM.
Next step: I’d suggest a short scoping call to confirm your OT device count, sites, and the incident outcomes you need to manage, so we can recommend the right path.
