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OT Incident and Change management process Documents

ravikamma
Tera Contributor

Hi all - hope everyone is doing well. From an OTSM perspective, are there any references for Incident management or change management process documents for the OT environment. Most of the discussion in the e-learning is about implementing the module but i am not able to find any specific process references.

 

Any pointers to the same should help.

1 REPLY 1

RobbyR
ServiceNow Employee
ServiceNow Employee

Hi Ravi.

I'm one of the PMs here for OT at ServiceNow. Let's get some time together to discuss more.