access to visualizationfilterparser.getsharedwithme is not allowed

[rahul gupta6]

When we open reports-> view/run and apply filter owned by me or shared with me in data visualization then the error comes:-

access to visualizationfilterparser.getsharedwithme is not allowed

access to visualizationfilterparser.getownedbyme is not allowed.

User has admin as well as viz_admin role already.

Could not find any script include with name Visualizationfilterparser

The version is Australia

Kindly help.

Thanks,

Rahul Gupta

[sachinvic · Accepted solution]

@rahul gupta6 

Hi Rahul,

The error points more toward an access restriction on the VisualizationFilterParser functionality than a missing role or Script Include.

Since the user already has admin and viz_admin, check the following:

1. Reproduce the issue using the affected user and note whether it occurs only for “Owned by me” / “Shared with me” filters.
2. Compare the behavior with an OOTB report/visualization owned by the same user.
3. Check System Logs >> All at the time of the error for any ACL/security or cross-scope access message.
4. Also verify whether the issue occurs in a sub-production instance on the same Australia patch level. If it started after a recent patch/upgrade, this is worth investigating as a potential platform defect.
5. Avoid creating or modifying a custom VisualizationFilterParser Script Include as a workaround. The error is referring to an internal platform API, so customization here could create upgrade issues.

If basic visualizations work but “Owned by me” / “Shared with me” specifically fail, capture the exact instance version/build and patch level and raise a ServiceNow support case with the error, timestamp, visualization/report name, and affected user.

Helpful? Please mark the response as Accepted Solution ✅ and close the thread — it helps others find the solution faster.

Regards,
Sachinvic
✨ArchX Certified | 16x ServiceNow AI MVP