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Breakdown for SIR PA dashboard not working properly

Mombo
Tera Contributor

Hello,

 

I've created a dashboard that takes the average SLA definition for "actual elapsed time" in the table below. Currently the dashboard averages all the times across all priorities in the SLA definition. I want it to breakdown so it takes the average of each priority.

Mombo_2-1711983163352.png

The dashboard looks like this, it averages all actual elapsed times and the breakdown in priority shows 0 despite there being data for each priority as shown above. 

Mombo_1-1711983120612.png

This is what's configured in the breakdown:

Mombo_3-1711983308821.png

This is the indicator:

Mombo_4-1711983368386.png

Breakdown tied to the indicator:

Mombo_5-1711983404561.png

Jobs:

Mombo_6-1711983418320.png

 

 

1 REPLY 1

Bert_c1
Kilo Patron

Open each Data collection job, open the Job Logs tab, review the "Warnings" and "Errors" columns. Open any specific job log and review.