Dashboard Breakdown Source for Reference Field

[alhicks]

I'm unable to get the reference breakdown sources working for my PA widget.  The result keeps coming back with no data to display.  I'm trying to filter by assignment group for Incidents % Closed within SLA.

Breakdown Source

Breakdown Mapping

Widget

Breakdown mapping on indicators

[AndersBGS]

Hi @alhicks ,

What about the automated indicators utilized for the formula indicator? Have you also mapped the breakdown there? Have you ensured to mark "Collect breakdown matrix on the automated indicators? Have you ensured that data for the automated indicators is first collected after the breakdown was created?

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[AndersBGS]

Hi @alhicks ,

If my answer has helped with your question, please mark my answer as accepted solution.

Best regards

Anders

[Tai Vu]

Hi @alhicks 

Make sure the breakdown Assignment group also added in your Automated Indicators (Contributing Indicators) and the Job Collection also collect data for Breakdown.

Cheers,

Tai Vu