How to configure below dashboard, I need steps please

bethiswapna
Tera Contributor

Hello Everyone,


I am facing some challenges to create below dashboard, I need your help to creation of these dashboard please. I need the steps with details

Requirement  - I need show requests in week wise data. Like how many tickets are Created, Resolved and pending in every week.

 

Created should include -  tickets which are created for this week (tickets which are received for this week)

Resolved - status is one of (completed, closed, closed skipped, closed incomplete)

Pending - status is pending

 

bethiswapna_1-1728821327255.png

 

Your response is very valuable. I will mark your response as helpful if it's related. Thank you in advance

 

3 REPLIES 3

Uncle Rob
Kilo Patron

What have you attempted so far and where is it failing?

First I tried with report but I can't able to choose two columns in X - axis, someone said it can be achieve through performance analytics, If yes, please let me know the steps

AndersBGS
Tera Patron
Tera Patron

Hi @bethiswapna ,

 

 yes, this is only achievable through performance analytics, as you would like to have pending tickets on weekly basis. based on this you need performance analytics. have you any prior experience with performance analytics? What have tried so far within performance analytics?

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

 Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/