How to configure below dashboard, I need steps please
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-13-2024 05:20 AM
Hello Everyone,
I am facing some challenges to create below dashboard, I need your help to creation of these dashboard please. I need the steps with details
Requirement - I need show requests in week wise data. Like how many tickets are Created, Resolved and pending in every week.
Created should include - tickets which are created for this week (tickets which are received for this week)
Resolved - status is one of (completed, closed, closed skipped, closed incomplete)
Pending - status is pending
Your response is very valuable. I will mark your response as helpful if it's related. Thank you in advance
- Labels:
-
Performance Analytics
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-13-2024 05:49 AM
What have you attempted so far and where is it failing?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-13-2024 06:01 AM
First I tried with report but I can't able to choose two columns in X - axis, someone said it can be achieve through performance analytics, If yes, please let me know the steps
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-13-2024 07:05 AM
Hi @bethiswapna ,
yes, this is only achievable through performance analytics, as you would like to have pending tickets on weekly basis. based on this you need performance analytics. have you any prior experience with performance analytics? What have tried so far within performance analytics?
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/