We need to build a graph which shows the month in the x axis and the count of the incidents opened per month in y axis. We have configured the indicator and jobs to show the data correctly in the widget for the current year. Can anyone suggest how to show the previous year open incidents monthly count? We are looking for a graph similar to the below.
Below is what we have build so far
Hi @dmi95 ,
Use the "previous period chart" on the PA Widget:
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
best regards
Anders
Hi @AndersBGS
Yes I have tried it .I have enabled the checkbox previous period chart in my widget and below is the previous period setting.
Can you suggest if the steps performed are correct? The graph still shows one line graph even after this modification.
Hi @AndersBGS
Thank you for the response. The graph started showing previous year value but it is not in the line format that we require. Below is how it appears after modifying range of periods as months and number of periods as 12.
The expected graph is like above where in the dots show the count per month and the grey line indicates last year and dark green line indicates current year. For example ,We need to know how many tickets where opened in the month of Jan last year Vs the month of Jan in current year.Please let me know if you have any questions.
