Manual indicator
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yesterday
Hello folks ,
As an admin of the CMDB process, I want to see the CMDB Health Metric scores over a period of time to visualize our performance
Can someone help me creating manual indicator for
CMDB Overall Score
Need a guidance
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18 hours ago
Hi @pramn ,
Guide to Creating a Manual Indicator for CMDB Overall Score in ServiceNow
If you want to manually track and visualize your CMDB Overall Score over time in ServiceNow, creating a manual indicator with Performance Analytics is a solid approach. Here's how you can do it:
1. Go to Manual Indicators
In the left navigation filter, type Manual Indicators and open the module.
Click New to create a new indicator.
2. Complete the Indicator Form
Name: Use something clear, like CMDB Overall Score.
Unit of Measure: Choose Score or Percentage (whichever matches your measurement).
Frequency: Pick how often you'll record the score (Weekly, Monthly, etc.).
Assign contributors if others will help enter scores (users need the pa_contributor role).
(Optional) Assign the indicator to a group for organization.
Click Submit.
3. Enter Scores
Open your new indicator.
Under the Scores related list, click New to add a score.
Date: The effective date for the score.
Score: Enter your CMDB Overall Score.
Repeat for each time period you want to track.
4. Visualize Results
Navigate to Performance Analytics > Dashboards.
Add a Time Series widget using your manual indicator.
This will plot your CMDB Overall Score across your selected time periods.
If it is helpful, please hit the thumbs button and accept the correct solution by referring to this solution in the future it will be helpful to them.
Thanks & Regards,
Mohammed Mustaq Shaik - ServiceNow Consultant - Lets connect on Linkedin:https://www.linkedin.com/in/shaik-mohammed-mustaq-43ab63238/
