Migration from Core UI to Platform Analytics

AnnaO6373147320
Tera Contributor

Hi,

I have a couple of questions regarding the migration process from Core UI to Platform Analytics:

  1. Standalone Reports: Will reports that are not currently used in any dashboards (i.e., standalone reports) be included in the migration process? If not, what should we do with them?

  2. Out-of-the-Box Reports: What will happen to out-of-the-box reports during the migration? Some of these reports already exist in Data Visualization—will they be migrated again, or are they excluded from the process?

I’d appreciate any clarification you can provide on these points to help us plan accordingly.

Best regards

1 ACCEPTED SOLUTION

Mark Manders
Giga Patron

With Australia, you will be able to also migrate single reports. Until then, only a full migration will migrate everything. The dashboard migration is only meant for 'checking if everything is still ok'. So if you do a full migration, you will have migrated everything, including the reports that aren't on a dashboard.

 

OOB reports will be migrated as well (assuming you mean with the full migration [see above]). ServiceNow teams will migrate their content as well, but that could take some time. You shouldn't have active OOB reports that are also DVs. It could be that the same report exist(ed) twice? ServiceNow makes the same mistakes their clients make: creating a new report is often faster than checking if it already existed.


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Mark

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Chris Gallon
Tera Contributor

We're moving from Yokohama to Australia soon, should we run the migration tool before or after the upgrade, knowing that the reports will be locked in Australia so presume we cannot fix any issues in reports that are put into compatibility mode if we leave it until after the upgrade. 

(PA)admins can still update stuff. Personally, I would do it after the upgrade, because it will migrate more.


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Mark