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OLA Dashboard

KeithM1
Tera Expert

Is there any OOB OLA Dashboards?  I've got a client who has OLA's based on the catalog task response time and they are looking for some OOB dashboards for their OLA's.  I've looked but I can't seem to find any.  I appreciate any help/information that the group has.

1 REPLY 1

AndersBGS
Tera Patron
Tera Patron

Hi @KeithM1 ,

 

I think the SLA Overview is the only dashboard OOTB. SLA Overview is sourced from the task_sla where type can be defined to any of the three SLA types. 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

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