PA: health dashboard
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09-16-2025 02:17 AM
Hi Team ,
there is a requirement, client needs health dashboard (completeness compliance and correctness) on a new dashboard. based on the group ,
can we implement using performance analytics ?
how i can i implement this , can someone guide me ?
much appreciated your guidance
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09-16-2025 02:23 AM - edited 09-16-2025 02:27 AM
Hi @pramn,
Already OOB CMDB Health dashboard is available. you need to set rules on classes. Please find the links below.
https://www.servicenow.com/docs/bundle/washingtondc-servicenow-platform/page/product/configuration-m...
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0829828
https://www.servicenow.com/docs/bundle/zurich-servicenow-platform/page/product/configuration-managem...
https://www.servicenow.com/community/cmdb-forum/create-cmdb-health-dashboard/m-p/2684744
Now learning:
https://learning.servicenow.com/lxp/en/it-operations-management/cmdb-health-deep-dive?id=learning_co...
Thanks
Santosh.P
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09-16-2025 02:28 AM
Did you check CMDB Health Dashboard and see if it fulfills your requirement ?
If this does not suit, can you explain your requirements. Based on your post, it looks feasible from reports or dashboards and do not need indicators to be created.
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
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09-16-2025 02:58 AM
we need to create dashboard like this
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09-16-2025 03:14 AM
Yes, it is possible to create it using PA Dashboards. Please check if there are out of box indicators available for the data to be displayed. If not, you can take a sample KPI and create it for your conditions and place it in dashboard.
Please see below for custom KPI dashboard built in my PDI for reference
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
