Hi All,We have one dashboard with report but We are not able to understand how the reports were created .It is a list type reports created as a list view with filter condition and personalize list icon.I am not able to edit this report and also tried...
Please help me to do dot walk from task_sla to incident.custom_fieldtask_sla.incident.custom_field (Not Working)task_sla.ref_incident.custom_field (Not Working) want to achieve breakdown using custom_field.
Hello all, I want to create a RITM Stage breakdown for all active RITMS for a catalog item that I maintain. It's my indicator seems to be working fine but need to be sure I'm point the Breakdown Source to the right tables and fields SCD Breakdown So...
I have a requirement to create a date range filter using breakdown sources. I understand how to configure the Dashboard Properties to connect with aninteractive filter. How do I configure the interactive filter to work with this breakdown source? ...
I just want to delete this post but it won't let me
Hi All,I vaguely recall having used some articles on the community, possibly from @Chuck Tomasi, a few years ago that were a fantastic walkthrough for getting PA set up quick. I know there's plenty of training and credentialing options, but I feel li...
How do you change the default color scheme on an OOB widget on a Dashboard for the default header and title colors. We dont want to change any of the report area colors just the default colors for the header and title. Manually changing these is time...
Hi All, I am new to PA. Please help me here.I have created one indicator(open unassigned tickets) and added in Pivot type widget later added to dashboard. I am getting results after collecting data using data collector. But issue is if new ticket wa...
Hi Everyone, I wanted to create a report showing weekly created and resolved ticket count and wants to reflect the same in the dashboard. Request you to please help me to achieve this requirement. Thank youDeepshikha
Is there a way to set up a breakdown relation of a dependent choice list? For example, Field 2 is dependent on Field 1. Both Field 1 & 2 are choice lists. In Analytics Hub, I want the user to select a choice from Field 1 and then have it show the F...
can anyone help me on the below requirement.Requirement: Report should be created based on 3 CMDB tables. Application, database, and server table Tables: cmdb_ci_appl, cmdb_ci_database, cmdb_ci_server Relationship Type from Application to server shou...
Hi Everyone,Where can I see how many users clicked on the menu portal widgets in the service portal menu?
Hi,How to create bar chart report which contains only three bars by grouping the due date(Past,Current,Future) using Performance Analytics as attached below. Thanks in Advance
I have added a filter condition for resolution code is not "Cancelled By Customer" and have used AND operator not OR.Still the indicator is picking up records for this resolution code. What are the scenarios this could happen?Any issue with ServiceNo...
Need help on it.As you can see there are multiple INC for the same, which will make the report a mess when I have to show a total number of different incidents that has breached the SLA.Is there a way to solve it? like having only unique selected.
