Report requirement

KamireddyMV
Tera Contributor

3 weeks ago

I have a report requirement where ,SLA Met % per priority per month for the last 6 months,

in which if the SLA is below 70 need to colour it as green
if SLA greater than 70 and less than 90 it should be Amber
If SLA greater than 90 it should be red.

Is this possible using performance analytics, please clarify.

0 Helpfuls
  • 272 Views
1 REPLY 1

Tanushree Maiti
Tera Patron

3 weeks ago

Hi @KamireddyMV 

 

refer:

https://www.servicenow.com/community/platform-analytics-forum/sla-percentages/m-p/1281797

https://www.youtube.com/watch?v=TAwcc3MUwYM

Changing the colour(color) of a chart in Performance Analytics

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
0 Helpfuls