Report requirement

KamireddyMV
Tera Contributor

8 hours ago

I have a report requirement where ,SLA Met % per priority per month for the last 6 months,

in which if the SLA is below 70 need to colour it as green
if SLA greater than 70 and less than 90 it should be Amber
If SLA greater than 90 it should be red.

Is this possible using performance analytics, please clarify.

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Tanushree Maiti
Giga Patron

8 hours ago

Hi @KamireddyMV 

 

refer:

https://www.servicenow.com/community/platform-analytics-forum/sla-percentages/m-p/1281797

https://www.youtube.com/watch?v=TAwcc3MUwYM

Changing the colour(color) of a chart in Performance Analytics

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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ServiceNow - How to Create SLA Reports
ServiceNow - How to Create SLA Reports
youtube.com/watch?v=TAwcc3MUwYM
In this segment, I review: * Response to https://community.servicenow.com/thread/290789 on the ServiceNow Community; * How to create 4 distinct SLA Report Types including: Single Score, Line Chart, Bar Chart, Trendbox Average Time.
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