Hi,
I have the Change Success Score plugin enabled, with initial team scores populated following execution of the Change success score metrics (Historical data) job with score increments on a daily basis via the scheduled Change success score metrics (Daily) job.
However, Change metrics gathered during the initial run were inconsistent, therefore Team Success scores were not a true reflection of team's change performance.
Since then, consistency and accuracy of Change data has considerably improved, so therefore I would like to reset the existing Scores, and re-run the Historic PA job for a specific date range to derive a much better view of Change performance and hence Change Success score.
However, I can't find any guidance on resetting Change Success Scores ?
Can anyone on the forum advise the best way to go about this ?
Thanks
