Advance Platform Analytics Report Creation

Harshrajpat
Tera Contributor

3 weeks ago

I am trying to create a report on the Incident [incident] table using the new Platform Analytics experience.

My goal is to bucket incidents based on when they were created, using the following monthly intervals:

  • 0 to 3 months ago

  • 3 to 6 months ago

  • 6 to 9 months ago

  • 9+ months ago

Could someone guide me on how to set up this bucketing using a Breakdown or Bucket Group in Platform Analytics? Any step-by-step guidance or best practices would be greatly appreciated.

Thanks!

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4 REPLIES 4

AndersBGS
Tera Patron

2 weeks ago

Hi @Harshrajpat 

 

Where do you face issues in creating the requirement

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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Harshrajpat
Tera Contributor
In response to AndersBGS

2 weeks ago

When i am pulling the data to the dashboard , it says no data available

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Tsura Andreeva
Mega Sage
In response to Harshrajpat

2 weeks ago

I wonder if you need to run historical job for this?

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Tanushree Maiti
Tera Patron

2 weeks ago

Hi @Harshrajpat 

 

Try with : Bucket groups for breakdown sources 

 

https://www.youtube.com/watch?v=rdQOE7NKP7w

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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