Automatic Height of Dashboard Visualization
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3 weeks ago
I am creating a platform analytics dashboard listing tickets for my team with tabs: Active, Unassigned, My Work, Closed by Me, Closed by Team. Each tab is a "List" data visualization, but I cannot find an option for automatic height.
If I manually set a 1080 height, the 4K coworkers have wasted space. If I manually set a 4K height, the 1080 users must scroll to get to the list footer. The dashboard only looks good when maximized to take advantage of the specific height. Any other browser resize also results in either wasted space or scrolling to the footer.
How can I set a "List" data visualization to have an automatic height? If not possible, how can I achieve this in some other way in ServiceNow?
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3 weeks ago
It's not possible.
Why not just add the counters on a tab so they can click on them, redirecting to a list?
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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2 weeks ago
I am unclear on your proposed solution here.
Do you mean the following?
- Replace each "tab" (Active, Unassigned, etc.) with a basic counter (single number) data visualization.
- The user clicks on the counter to get a list, where the page redirects to incidents_list.do with the filters in place.
If so, can I customize the list where anyone visiting sees the same columns in the same order, like you would get in a List data visualization (formerly a report)? For example, the Unassigned tickets and My Work would not need the "Assigned to" column.
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3 weeks ago
Hi @ThatSteven
Check if these links help:
Vertical bar visualization example
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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2 weeks ago
ServiceNow dashboards don’t support true auto-height for List widgets. You’ll need to use a fixed height or switch to Workspace/UI Builder, which is responsive and solves this properly.