Calculate duration of state change for Tasks
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‎03-09-2022 04:06 PM
Hi All,
I've been asked to come up with a report that provides duration between states for a task (sctask).
Example - If a task was in state of Pending, and then later got changed to Pending Vendor, how long was that duration from Pending to Pending Vendor.
I dont have rights to create rules, so anything from OOB?
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‎03-10-2022 04:18 AM
Hi Gaurav,
In navigation type "METRICS". under that select definition table.check weather "Catalog Task State Duration" is there or not.
If it's not there then create a new record in Definition table.Same like below snippet.
Under METRICS --> Instance (Open the table) in that table you will find the state changes duration
Regards,
Naveen
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‎04-03-2022 09:10 PM
Hi Naveen,
I want this time to reflect in task table. Can I do that?
Regards,
Mala