Create report that shows count of tasks by each assigned to per month
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08-11-2016 12:53 PM
Hi,
I'm trying to create a table style report to show the number of completed tasks per month by each assignee. Something like this:
However, I am unable to do this in a table as my options to trend are only available on column charts.
Any advice would be much appreciated.
Thanks,
Mandeep
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Performance Analytics

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08-11-2016 01:02 PM
What version of ServiceNow are you on? In Helsinki, you can do a multi-level pivot table, which might be what you're looking for.
Cheers,
Tim
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08-11-2016 01:36 PM
Hi Tim,
We are on Geneva, and it also has the multilevel pivot table option but when I use that I have no option to view the data by month.
Thanks,
Mandeep
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08-11-2016 01:31 PM
i do not think this type of report is possible unless you create a column for month update through script
and create a graph
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08-11-2016 01:42 PM
you can try Custom Chart Data Generation - ServiceNow Wiki i am not sure it supports pivot table