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‎06-19-2019 07:01 AM
Hi all,
Is it possible, without performance analytics, to have a cumulative trend report that displays the amount of incidents that were active in a specific date / week / month / quarter?
Thanks,
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‎06-19-2019 07:14 AM
It is not possible. Using normal report you can report on fixed dates like closed, opened.
If you want to check how many were active you will need to use PA as it is collecting data every day i.e. Opened, Active that day.
This way you can go back in time and actually see how many were active on that date, week, month.

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‎06-19-2019 07:14 AM
It is not possible. Using normal report you can report on fixed dates like closed, opened.
If you want to check how many were active you will need to use PA as it is collecting data every day i.e. Opened, Active that day.
This way you can go back in time and actually see how many were active on that date, week, month.
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‎06-19-2019 07:20 AM
Thanks for the confirmation Slawek.