Custom filter in Platform Analytics based on RITM Variables
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3 weeks ago
I am working to create a custom filter element to filter variables on a list view widget. Our end users are currently filtering on the list widget and opening tickets from the filtered data, but once the record opens in a new tab and they navigate back to the dashboard they lose all filtering set on the list widget.
In order to get around this, I need to create a custom filter element in Platform Analytics that has access to the RITM variables and returns specific ones (in the attached image the following fields are referencing variables: Fiscal, District/NERIC/CRB, Vendor, Requested for, Submitted by, PND Number, Purchase Order Number).
I've been working in UI Builder to bind the data resources to a dropdown filter, unfortunately I have hit a dead end. It appears custom filters would be available in performance analytics, but we don't have that for the module I'm working in.
Any guidance would be appreciated.
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Monday
I recently happened upon this Github resource that I am working to implement a solution based around.
https://github.com/mainak55512/Scripting-in-ServiceNow-UI-Builder/blob/main/pages/extras.md
If anyone has any additional resources or input based on the link above, please feel free to comment.