Dashboard Creation

shreya4tapm
Kilo Explorer

7 hours ago

I am unable to create a dashboard and make a report out of it. Whatever is given in the youtube video doesnt resonate with my dashboard. what can I do here?
https://www.youtube.com/watch?v=1zDb82UZ4hE&list=PLTnCkUVoXIPt32REuLEiJ_9aVdkCx9DA0&index=4

This is the video I was referring to

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Sachin_Nasa
Tera Guru

3 hours ago

Hi @shreya4tapm ,

Could you provide a few more details?

  • Which ServiceNow release are you using (e.g., Australia, Yokohama or Zurich) ?
  • Are you using a Personal Developer Instance (PDI) or a company instance?
  • Are you trying to create a Classic Dashboard or a Next Experience Dashboard?
  • At which step does your experience differ from the YouTube video? A screenshot would also help.

In general, YouTube tutorials may be based on an older ServiceNow release, and the navigation or UI may have changed in newer releases. Also, ensure that you have the required roles (such as report_admin or admin) to create reports and dashboards.

But as I tried in my PDI it works fine let me know where you are facing the issue

Sachin_Nasa_0-1783275530525.png

If you found this helpful, please mark it as Helpful and Accept as Solution so it can reach others too.

Thanks & Regards,
Sachin Narayanasamy
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