Dashboard Issues

ethantforester
Kilo Contributor

‎12-03-2025 11:36 AM

I have a dashboard to show incident data and catalog task data.  There are filters to select a person to show their closed task and closed catalog task. There is a separate filter to sort by the dates of when the task and incidents were closed.  The catalog task show fine but for incidents closed in the last month the data is now showing up in the graphs correctly.  Has anyone run into this problem or have any possible solutions? Thanks.

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Jennifer Metz
Tera Guru

‎12-03-2025 04:27 PM

Hello @ethantforester,

 

Not 100% sure, but I wonder if this is happening because the same dashboard filter is being used for both Incidents and Catalog Tasks.

 

Even though Incident extends Task, date fields don’t always behave the same when you filter on something like task.closed_at across multiple tables. You could try mapping the filter separately for each table.

 

I hope this helps!

 

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AndersBGS
Tera Patron

‎12-04-2025 02:20 AM

Hi @ethantforester ,

 

What do you mean by "now showing up in the graphs correctly"? What is the error that you're observing?

 

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