Data Source in Platform Analytics Workspace

prabhakar8050
Tera Contributor

‎10-25-2024 05:56 AM

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*Inside the performance analytics, I tried adding the data source.
*For that I selected the table -> Then applied a condition -> Then Clicked on Run button
*After that data is not showing below, Instead it is showing a message "The list of records could not be loaded.   Please contact the administrator".
*After I clicked Add this source, then data is not showing in the dashboard saying "Unknown Error Occurred".

What should I do ?

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jeffrubinoff
ServiceNow Employee
ServiceNow Employee

‎10-25-2024 02:04 PM

I have never seen this happen with the Incident table. I always use it for testing and have never had a problem. Are you able to access the table directly and see what it looks like? If not, ask your administrator.

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